Turbotax asistance

Maritza Izquierdo — Tue, 24 Feb 2026 07:38:30 GMT

Hello ! I received a letter CP2501 from IRS while I was traveling. The date to answer it expired. In 2021 I used Turbotax. What can I do, because I am not agree with the information reported to the IRS by others.I wonder if Turbotax can assist me?

Re: Turbotax asistance

xmasbaby0 — Wed, 25 Oct 2023 14:44:12 GMT

I RECEIVED A LETTER FROM THE IRS/STATE

TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

(what the letters from the IRS mean)

I GOT A LETTER FROM THE IRS

https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

I AM BEING AUDITED

If you purchased Audit Defense:

https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

AUDIT SUPPORT

TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

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Turbotax asistance

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