topic My C drive failed and I lost everything I did this year including my 2022 tax returns. in After you file

My C drive failed and I lost everything I did this year including my 2022 tax returns.

colcol17 — Tue, 24 Feb 2026 07:06:36 GMT

I can't find them on Turbo Tax website. I went to irs and they had my upload my driver's license and do facial recognition then denied me because I have my credit reports locked. What can I do to get a copy from Turbo Tax?

Re: My C drive failed and I lost everything I did this year including my 2022 tax returns.

xmasbaby0 — Mon, 21 Aug 2023 17:15:17 GMT

If you used desktop software downloaded/installed from a CD to your own computer, then the tax files are stored locally on your own hard drive or any backup device you used like a flash drive. They are not stored online. If you cannot recover them due to a hard drive failure, etc. you can get a free transcript from the IRS or for a fee of $43, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

Re: My C drive failed and I lost everything I did this year including my 2022 tax returns.

Critter-3 — Tue, 22 Aug 2023 13:40:00 GMT

Going forward ... always save important files to a removable storage medium or back up your hard drive frequently for just this very situation.

Re: My C drive failed and I lost everything I did this year including my 2022 tax returns.

NCperson — Tue, 22 Aug 2023 19:34:27 GMT

@colcol17 @Critter-3 - and even better, save the backup to a cloud service.

while backing up to a removable storage medium protects against the hard drive crashing, it doesn't protect against earthquakes, floods or fires if the storage device is maintained in the same house as the harddrive!