topic Re: Tax refund in After you file

Tax refund

willmill641 — Wed, 12 Jul 2023 20:02:33 GMT

I got an email from turbo tax with a case # saying my case was closed but I never received my tax refund for 2022 of $282 federal

my case # is [number removed]

Re: Tax refund

Critter-3 — Wed, 12 Jul 2023 19:23:27 GMT

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Re: Tax refund

xmasbaby0 — Wed, 12 Jul 2023 21:39:26 GMT

No one in the user forum has access to your account or the case number you referred to. After you file your tax return, TurboTax gets no information whatsoever from the IRS, so no one at TT knows what is happening with your refund. Your "case number" may have had something else to do with your account, but TurboTax cannot help you with the IRS or speed up the processing of your refund. Use the information given to you in another reply that tells you how to track your refund on the IRS refund site. Only the IRS can tell you what is happening with your refund.