topic Re: Product refund - Billing issue in After you file

Product refund - Billing issue

bhupinder18 — Mon, 23 Feb 2026 20:51:09 GMT

Hello,

I need help with billing issue.

I had purchased Turbotax premier twice and reuqested for a refund for the unused return through the online form.

I just tracked it using the case id and saw that my case was closed. I didn't receive any confirmation or amy info on my refund. Can anyone please help me? My case ID is [phone number removed]

Re: Product refund

xmasbaby0 — Wed, 15 Mar 2023 13:26:22 GMT

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Product refund - Billing issue

earl253 — Sat, 10 Jun 2023 00:40:12 GMT

I am requesting the 68 dollar charge be removed because I do not want the Turbo Tax Max I hit the button by mistake. My correct bill should read $209 for Turbo Tax premium

$23.95 tax

total $232.96

Thank you,

Kenneth Weaver

Re: Product refund - Billing issue

VolvoGirl — Sat, 10 Jun 2023 00:41:46 GMT

We can't help you here in this public user forum. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632