topic Re: Can't Print Massachusetts return on MAC ... Computer stops responding. in After you file

Can't Print Massachusetts return on MAC ... Computer stops responding.

patZZZ — Mon, 23 Feb 2026 17:47:20 GMT

Am using the downloaded software on my MAC desktop. Doing taxes for my mother in law so I really need to print for her. I can print the federal return if I just select that. But if I try to print both or just the State the computer freezes up. I resorted to taking screen shots in forms view and printing those. Really am getting tired of the problems I keep encountering with TurboTax. Used it successfully for decades but in the last few years something like this comes up. Really annoying.

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

MichelleLO — Fri, 17 Mar 2023 19:26:54 GMT

Please see the below TurboTax Help Article to assist with your printing issues.

Troubleshoot printing issues in TurboTax CD/Download

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

patZZZ — Fri, 24 Mar 2023 21:32:03 GMT

So, I have the latest version of Adobe Acrobat and I do not believe this is a operating system or printer driver issue because if I use the Returns for Your Records drop down menu and choose Selected Forms I can deselect all of the State Tax Return forms and then I can print the Federal Return forms with no issue.

If any State Forms are selected the software freezes if I either try to Print or try to Save to PDF.

Also, I am not having any problems printing from my other applications including Microsoft products, Adobe Acrobat, Preview, my Electronic Quilt Application, etc.

This is a Turbo Tax problem. I hope you can fix it. After decades of using your product I am DONE!

Truly and Sincerely,

Patrice

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

Critter-3 — Fri, 24 Mar 2023 22:57:52 GMT

topic Re: Can't Print Massachusetts return on MAC ... Computer stops responding. in After you file

Can't Print Massachusetts return on MAC ... Computer stops responding.

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

Re: Can't Print Massachusetts return on MAC ... Computer stops responding.

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number