topic When I press print, it says unable to read documents. My printer is working for everything else except on turbo tax. How do I get this resolved ? in After you file

When I press print, it says unable to read documents. My printer is working for everything else except on turbo tax. How do I get this resolved ?

ronpeggy5 — Mon, 23 Feb 2026 12:49:29 GMT

Re: When I press print, it says unable to read documents. My printer is working for everything el...

CassLO — Sat, 11 Feb 2023 17:21:37 GMT

Please try printing your documents by following the instructions below.

Note: this may not work until your return has been accepted.

Please see the steps below to obtain a complete copy of your tax return which would include all worksheets:

Sign in to your account (if you haven't already done so), using the same login you used to file your return.
Scroll down to My Tax Returns and Documents and click on show.
Next scroll down and click on Add a State (you are not really adding a state, this will allow you to get back into the program.)
In the left side panel click on Tax Tools then click on Print Center.
Next select Print, save or preview this year's return.
Then select the option to print your 2022 federal and state returns (shortest version). You can also select the option to Include government worksheets (optional) (medium-length version) and/or You can also select Include government and TurboTax worksheets (optional) (longest version). Then select View or print forms.
This will allow you to print your complete tax file.
Once you have finished printing, click on Tax Home in the left side bar to return to the home page and click on Sign Out in the lower left corner when you are ready to exit the program.

If you have any additional questions, please feel free to reply to this thread and we will be happy to help.

Re: When I press print, it says unable to read documents. My printer is working for everything el...

michael4415 — Tue, 04 Apr 2023 21:04:27 GMT

I can't print my download version of TurboTax 2022. When I go to "print or create pdf" and click on print it generates a list of forms. I then check those I want to print and click print. A small screen opens "generating document" but nothing happens. I have downloaded/removed/downloaded Adobe readerDC from the turbotax screen multiple times with no luck. Nor am I able to print from the pdf version that I ha already saved to my computer.

Re: When I press print, it says unable to read documents. My printer is working for everything el...

EbonyA — Wed, 05 Apr 2023 15:11:25 GMT

Please review this help resource @michael4415.

Re: When I press print, it says unable to read documents. My printer is working for everything el...

michael4415 — Wed, 05 Apr 2023 19:22:08 GMT

Thank you for the help EbonyA. You solved my problem, but if TurboTax worked properly it wouldn't have been so difficult to figure out how to reach you. And for a problem that shouldn't have occurred.

Re: When I press print, it says unable to read documents. My printer is working for everything el...

EbonyA — Thu, 06 Apr 2023 15:14:00 GMT

You're welcome; glad to know that the information helped resolve your issue. Sorry for any frustration regarding getting in contact - thanks for the feedback @michael4415.