topic Who do I connect with if there is a difference with the deposit from TPG in my account? Also, my return stats accepted not issued a refund. in After you file

Who do I connect with if there is a difference with the deposit from TPG in my account? Also, my return stats accepted not issued a refund.

jad4788 — Mon, 23 Feb 2026 13:03:11 GMT

Re: Who do I connect with if there is a difference with the deposit from TPG in my account? Also,...

HeatherPLO — Wed, 08 Feb 2023 17:49:51 GMT

For more details on why your refund could be less than expected, please see this Help Article.

Are you stating that your return hasn't been approved yet but you received a deposit from TPG? Please post any additional information here in the thread and we will be happy to help.

@jad4788

Re: Who do I connect with if there is a difference with the deposit from TPG in my account? Also,...

Mbianchi11 — Wed, 08 Feb 2023 18:24:59 GMT

I am experiencing the same issue. The IRS website says it’s accepted but not “sent.” Yet I received 2/3 of my expected refund. Following this post for answers.

Re: Who do I connect with if there is a difference with the deposit from TPG in my account? Also,...

HeatherPLO — Wed, 08 Feb 2023 19:32:47 GMT

Please see the above post as to why your refund may be less than expected.

@Mbianchi11

Re: Who do I connect with if there is a difference with the deposit from TPG in my account? Also,...

Critter-3 — Wed, 08 Feb 2023 19:43:50 GMT

The federal and state refunds are issued from totally different taxing authorities and do NOT show up at the same time.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/wheres-my-refund/

You need your filing status, your Social Security number and the exact amount (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund