Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..

56a08cf2ce20 — Mon, 23 Feb 2026 09:51:42 GMT

Where did my refund go?

Re: Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..

ee-ea — Sun, 29 Jan 2023 02:27:24 GMT

Call the National Taxpayer Advocate

https://www.taxpayeradvocate.irs.gov/contact-us/#FindlocalTAS

Re: Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..

xmasbaby0 — Sun, 29 Jan 2023 02:52:53 GMT

If the refund was sent straight to your closed bank account directly from the IRS then your bank sent it back to the IRS and the IRS would mail a check to the address on your tax return.

BUT......were you having your TurboTax fees deducted from your federal refund?

REFUND PROCESSING FEE

If you chose to have your fees deducted from your federal refund, but entered wrong or closed bank account information for your direct deposit, you are going to have an aggravating, frustrating situation. Your refund will go back to the third party bank. The third party bank might issue and mail you a check, or they might send your refund back to the IRS and then you will have to wait for the IRS to mail you a check.

If the third party bank mails the check, it will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it. While you are waiting, make sure that the address you entered on your tax return is correct, or your problem will be even worse.

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410

topic Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active.. in After you file

Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..

Re: Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..

Re: Didn't receive refund for 2021. I don't know where it went after it got returned from the bank due to account being in active..