topic My federal refund shows on April 27 it went to the bank. my bank don't show the deposit in After you file

My federal refund shows on April 27 it went to the bank. my bank don't show the deposit

tltransp — Mon, 23 Feb 2026 09:52:50 GMT

IRS accepted it on the 15 of April
Only thing they show is the same as I do
What now?

Re: My federal refund shows on April 27 it went to the bank. my bank don't show the deposit

MoniqueLO_ — Sun, 29 Jan 2023 17:46:01 GMT

If your bank does not show any attempts of a deposit being made then you will need to contact the IRS. Please see How do I contact the Internal Revenue Service (IRS)? for more information, including the IRS phone number and hours of operation.

@tltransp

Re: My federal refund shows on April 27 it went to the bank. my bank don't show the deposit

tltransp — Mon, 30 Jan 2023 00:50:10 GMT

The IRS tells me to check with TurboTax and Turbo Tax tells me to check with IRS.. What gives?

Re: My federal refund shows on April 27 it went to the bank. my bank don't show the deposit

Critter-3 — Mon, 30 Jan 2023 00:56:49 GMT

Well TT never handles your refund so they cannot tell you anything.

Once released the refund will go where you told the IRS to send it. If it was to go directly to your bank account and your bank rejected the deposit then it went back to the IRS and a paper check would be mailed to the address on the return. If you check with the IRS and the tool says the refund was issued then you need to find out where it went.

Now did you request the TT fees to be withheld from the federal refund ? If so your refund went to the processing bank where the TT fees are withheld and the balance of the refund is sent to your bank. Check with them.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request

Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228