topic Verifying info doesn't match between credit karma and turbo tax in After you file

Verifying info doesn't match between credit karma and turbo tax

carrielynn81 — Mon, 23 Feb 2026 10:18:38 GMT

Re: Verifying info doesn't match between credit karma and turbo tax

Chevelle49 — Wed, 25 Jan 2023 01:40:58 GMT

Same. And I was given the option for advance refund and have entered my credit karma info. It won't log into the credit karma part for me to finish filing. Is there a glitch or site error or something

Re: Verifying info doesn't match between credit karma and turbo tax

jhayspci — Wed, 25 Jan 2023 08:58:47 GMT

I'm having the exact same issue and I got the advance last year....so frustrating trying to contact anyone TurboTax says it's CK and vice versa....It's seriously holding me up from filing.

Re: Verifying info doesn't match between credit karma and turbo tax

ChondelLO — Wed, 25 Jan 2023 18:34:48 GMT

The primary taxpayer's information on the return must match the information in the Credit Karma account. For more information, please visit the help article below.

@carrielynn81

https://support.creditkarma.com/s/article/TurboTax-Refund-Advance

Re: Verifying info doesn't match between credit karma and turbo tax

jhayspci — Wed, 25 Jan 2023 19:01:44 GMT

I've already done that, when I called that phone number they told me I need to call credit karma they then transferred me.... when I spoke with credit karma they said I need to talk to turbotax they hung up on me.... I have been back-and-forth for the last 8 days with this issue it is ridiculous