topic The irs said you received my refund. I never received it. How do I get it? in After you file

The irs said you received my refund. I never received it. How do I get it?

sjpeterson62 — Mon, 23 Feb 2026 10:56:40 GMT

Where is my refund?

Re: The irs said you received my refund. I never received it. How do I get it?

Anonymous_ — Wed, 11 Jan 2023 17:29:49 GMT

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/get-irs-tax-refund/L234rWKtU_US_en_US?uid=lcrxsgrc

Re: The irs said you received my refund. I never received it. How do I get it?

xmasbaby0 — Wed, 11 Jan 2023 18:21:48 GMT

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410