topic Can I go back to prior year incomplete returns? I have started the 2020 and 2021 tax here on my account but never completed my return. in After you file

Can I go back to prior year incomplete returns? I have started the 2020 and 2021 tax here on my account but never completed my return.

INATALIEKING — Mon, 23 Feb 2026 11:00:30 GMT

Re: Can I go back to prior year incomplete returns? I have started the 2020 and 2021 tax here on my account but never completed my return.

VolvoGirl — Mon, 09 Jan 2023 00:48:38 GMT

You have to switch to the Desktop program to finish them. You can download the .tax2020 and .tax2021 files to open in the Desktop programs. You will have to print and mail them now.

How to finish a return you started online

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/01/26322

Re: Can I go back to prior year incomplete returns? I have started the 2020 and 2021 tax here on my account but never completed my return.

xmasbaby0 — Mon, 09 Jan 2023 00:49:05 GMT

You will be able to access the return you started by using the exact same account and user ID that you used when you started it. But you can no longer use online software for any further changes.

Start a 2022 return and enter some personal information so that the menu on the left opens up and allows you to access your 2021 return.

Online tax preparation and e-filing for2020 and 2021returns is now permanently closed.

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2020 or 2021 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

Do NOT try to mail 2020 and 2021 in the same envelopes. Do not try to combine them in any way.

Re: Can I go back to prior year incomplete returns? I have started the 2020 and 2021 tax here on my account but never completed my return.

xmasbaby0 — Mon, 09 Jan 2023 01:18:33 GMT

And if you did not file a 2021 return timely you will have trouble e-filing 2022. When it asks for your 2021 AGI try using zero. If zero does not work then you have to print, sign and mail 2022