topic Can you explain to me why I did not get approved for the advance in After you file

Can you explain to me why I did not get approved for the advance

anthonypitchford — Mon, 23 Feb 2026 11:04:46 GMT

Re: Can you explain to me why I did not get approved for the advance

xmasbaby0 — Thu, 05 Jan 2023 19:34:36 GMT

We cannot see your information, so no, we cannot explain why you did not get approved. It might even be because of the state you live in.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/offer-details-disclosures-refund-advance-program/L4ljXp6TI_US_en_US

https://turbotax.intuit.com/refund-advance

Re: Can you explain to me why I did not get approved for the advance

DoninGA — Thu, 05 Jan 2023 19:38:19 GMT

No. There is no one in this TurboTax community forum that would know why someone was turned down for a refund advance.

Re: Can you explain to me why I did not get approved for the advance

Critter-3 — Thu, 05 Jan 2023 19:56:57 GMT

The refund advance loans are only given during tax season in January to mid-February. You cannot "opt in." The loan has to be offered to you, and is only given to you after the IRS accepts your e-file.

If you weren't offered the Refund Advance see,

Advance Details and Disclosures

https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund-...

Re: Can you explain to me why I did not get approved for the advance

Mike9241 — Thu, 05 Jan 2023 23:15:13 GMT

you can't get approved until your return is e-filed and the IRS accepts it. this won't occur until late January or early February. if you submitted your return, it's just sitting on Turbotax server until the IRS opens

Re: Can you explain to me why I did not get approved for the advance

Critter-3 — Thu, 05 Jan 2023 23:22:05 GMT

Sorry ... but if an advance was not offered to you then they will send a notice of why in the mail ... no one here can see why.

If you were offered an advance then you will not know if you are approved until the IRS accepts your return for processing which will not happen until later this month. And once you have filed you cannot undo the filing or go anywhere else to file. If you try to efile twice the second filing will be rejected.