I am having trouble getting a copy of my current years tax returns out of the system

delbert816 — Mon, 03 Jun 2019 20:15:53 GMT

To access your current or prior year online tax returns s...

DoninGA — Mon, 03 Jun 2019 20:15:54 GMT

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

2017 is not showing up in the drop down. I have the past...

delbert816 — Mon, 03 Jun 2019 20:15:56 GMT

2017 is not showing up in the drop down. I have the past 3 years but not the current year

You have to sign onto your 2017 online account using the...

DoninGA — Mon, 03 Jun 2019 20:15:57 GMT

You have to sign onto your 2017 online account using the exact same user ID you used to create the account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2017 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note: The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

topic I am having trouble getting a copy of my current years tax returns out of the system in After you file

I am having trouble getting a copy of my current years tax returns out of the system

To access your current or prior year online tax returns s...

2017 is not showing up in the drop down. I have the past...

You have to sign onto your 2017 online account using the...