topic Turbotax stopped e-file prior to deadline in After you file

Turbotax stopped e-file prior to deadline

jvprazak — Tue, 10 Mar 2026 06:26:59 GMT

I just went to e-file my taxes (submitted extension request back in April) today (Oct 16th). While everything says the deadline is 10/17, and there's no reference to Turbotax stopping it early, Turbotax says that the deadline to efile was October 15th, and thus I have to file by mail. I assume it is probably a glitch in the software. It makes no sense that they would stop e-filing 2 days before the actual filing deadline. Does anyone know how to reach Support to see if they will fix the problem? I really want to avoid filing by mail if I don't have to.

Thanks!

Re: Turbotax stopped e-file prior to deadline

DoninGA — Sun, 16 Oct 2022 15:11:05 GMT

There is a notification when using the TurboTax software that there is an issue with the software indicating that e-filing has been temporarily paused. The notification states that this is a known problem and to update your desktop software after 10:30am Pacific time. The update will allow e-filing up through 11:59pm local time on October 17, 2022.

Click on Notifications in the upper right corner of your desktop program screen.

Re: Turbotax stopped e-file prior to deadline

jvprazak — Sun, 16 Oct 2022 16:10:58 GMT

Thank you!!!

I didn’t see that notification. It appreciate the response. I’ll close and reopen to see if it updates.

Re: Turbotax stopped e-file prior to deadline

nikki20201 — Sun, 16 Oct 2022 18:28:19 GMT

Donin Thank you for your response, I was having a melt-down !

jvprazak lets try after 10:30AM PST. I will post here if it starts working for me, and you please do the same.

Update: 940 AM PST My desktop TT just got some updates time right now is 940 AM PST

Update: 11AM PST It is working fine now. I was able to E-FILE.

DoninGA THANK YOU So much for taking the time writing on this Topic. Kudos.

Re: Turbotax stopped e-file prior to deadline

DoninGA — Sun, 16 Oct 2022 17:43:56 GMT

Updated software at 1:35pm EDT today. E-filing of a 2021 tax return is again available.

Re: Turbotax stopped e-file prior to deadline

ski123786 — Wed, 19 Oct 2022 21:42:50 GMT

Call the customer service number 1-800-624-9066 and they help with filing issues.