topic Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund in After you file

Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

Salz455343 — Tue, 10 Mar 2026 05:49:50 GMT

Re: Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

Critter-3 — Sat, 20 Aug 2022 12:10:52 GMT

Look at the composition of your refund ... the portion of the refund on lines 28 & 30 cannot be used to qualify for the loan and can be a denying factor.

Why can't I deduct my TurboTax fees from my refund?

Re: Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

SweetieJean — Sat, 20 Aug 2022 12:56:15 GMT

Other users have posted that TT Support told them this has been discontinued for the rest of the tax year.

Re: Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

xmasbaby0 — Sat, 20 Aug 2022 15:33:23 GMT

@SweetieJean Refund processing was stopped for about a week, but is now available again--until mid-October. But the user must have a refund sufficient to pay the fees + the refund processing fee, and a refund amount based on the recovery rebate credit or child tax credit does not "count." There must be enough on line 35a to pay those fees without the amounts from line 28 or line 30.

Re: Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

NCperson — Sat, 20 Aug 2022 18:15:40 GMT

@xmasbaby0 @Critter-3 while it makes perfect sense that Lines 28 and 30 "should not count", where did TT post that in their FAQs or elsewhere on their website?

Re: Hello I want pay with my refund but Unfortunately, you’re not eligible to pay for TurboTax with your refund

Critter-3 — Sat, 20 Aug 2022 18:40:24 GMT

This is not listed on the TT FAQ ... it is a bank prerequisite this year so if the option to use the refund processing service was not presented to you in the FILE tab then you are not eligible to use it.