topic Will turbotax pay the "Personal Income Tax Billing Notice" I just received in the mail due to an error in the returns TurboTax prepared? in After you file

Will turbotax pay the "Personal Income Tax Billing Notice" I just received in the mail due to an error in the returns TurboTax prepared?

angelaw105 — Tue, 10 Mar 2026 05:37:17 GMT

I received a letter from my state Department of Revenue informing me they adjusted my return because my "Gross Compensation" was off by $10,290.00. I now owe the state $392.41 total from tax, interest, and penalties. Interest will keep accruing as long as this goes unpaid.

Re: Will turbotax pay the "Personal Income Tax Billing Notice" I just received in the mail due to an error in the returns TurboTax prepared?

Anonymous_ — Tue, 05 Jul 2022 21:48:42 GMT

See https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turbotax-100-accurate-calculation-100/L88SYklBL_US_en_US?uid=l58pd2eh

Re: Will turbotax pay the "Personal Income Tax Billing Notice" I just received in the mail due to an error in the returns TurboTax prepared?

rjs — Tue, 05 Jul 2022 23:37:11 GMT

TurboTax did not prepare your tax return. You prepared your tax return yourself, using TurboTax as a tool. The error in your tax return could have been caused by a calculation error in TurboTax, or by an error in the information that you entered.

TurboTax will not pay the tax that you legitimately owe. If your tax return had been correct, you would have paid the additional tax when you filed. If the error was caused by a calculation error in TurboTax, TurboTax will reimburse you for the interest and penalties that you pay, under its 100% Accurate Calculation Guarantee. Go to the link that tagteam posted above for instructions to submit a claim for reimbursement.

One other possibility, though less likely, is that the state is wrong. Review the billing notice carefully and make sure it's correct before you pay the amount due or file an Accuracy Guarantee claim.

Re: Will turbotax pay the "Personal Income Tax Billing Notice" I just received in the mail due to an error in the returns TurboTax prepared?

NCperson — Tue, 05 Jul 2022 23:48:05 GMT

@angelaw105 you may want to go back and review your federal return.

if this turns out to be an input error, it is likely to impact your federal return as well.

Are you able to review both your federal and state return and determine how your state came up with the $10,290?