topic Re: E-filing Rejected in After you file

E-filing Rejected

DDavies0504 — Mon, 09 Mar 2026 10:48:23 GMT

Have now tried 2x to efile a return for my son and both times rejected for same reason "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." Number entered was complete match to the tax filing made by mail last year. I prepared his return last year as well using TurboTax Home & Business 2020. He is not available to sign before the 18th and I cant get his transcript from the IRS.

WHAT DO I DO?

Re: E-filing Rejected

DoninGA — Wed, 13 Apr 2022 19:15:31 GMT

Try entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

There is a possibility that the IRS does not have his 2020 AGI in their database.

Re: E-filing Rejected

DDavies0504 — Wed, 13 Apr 2022 19:21:17 GMT

Thanks for quick reply. Will try this and report back on result.

Re: E-filing Rejected

DDavies0504 — Wed, 13 Apr 2022 20:02:11 GMT

Thank you, Thank you, Thank you.

Accepted by the IRS.