topic Turbotax fee refund in After you file

Turbotax fee refund

ilgobbo — Mon, 03 Jun 2019 19:21:21 GMT

I started doing my taxes online but after my file was rejected i learned I had to download the desktop version. However, since I have paid for the online deluxe version already, i was wondering if that could be refunded in any way - I'm basically paying twice...

Yes, you can request a refund since we should show the pu...

Anita01 — Mon, 03 Jun 2019 19:21:22 GMT

Yes, you can request a refund since we should show the purchase of the Desktop. When entering the nature of your question, don't use the word refund or you will be sent to an automated site to check the status of your tax refunds. Start here:

https://support.turbotax.intuit.com/contact/

Re: Yes, you can request a refund since we should show the pu...

KDOBBS1938 — Wed, 08 Jul 2020 04:27:45 GMT

I filled out the tax form and was about to file. However, I could not file and did not file with turbotax. You charged me the 30 before I filed. I did not realize that until it showed up on bank account. Please credit the 30 dollars back to my account since I was not able to complete the filing and will not be using Turbo Tax. i was impressed with your program and will consider changing next year.

Re: Yes, you can request a refund since we should show the pu...

VolvoGirl — Wed, 08 Jul 2020 04:30:28 GMT

They don't usually give refunds for the Online version since you don't have to pay until you want to file or print.

Contact Customer Service
5am-9pm Pacific Time Monday -Sunday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632