topic Federal refund missing for 3 weeks now in After you file

Federal refund missing for 3 weeks now

Jaiden04040404 — Mon, 09 Mar 2026 08:21:31 GMT

I've used turbo tax for 4 years and it's absolutely disgusting that this is what we have to deal with. I've tried contacting SBTPG and turbo for the past 3 weeks. No help from anyone.

My refund says funded and a check was issued but everyday i call the check issue day changes.

Re: Federal refund missing for 3 weeks now

Jaiden04040404 — Fri, 11 Mar 2022 07:30:40 GMT

How else do I contact them

Re: Federal refund missing for 3 weeks now

HeatherPLO — Fri, 11 Mar 2022 15:19:11 GMT

On this public forum, we do not have detailed information about refund processing.

You can reach out to TPG at their Help page. You can call using the numbers listed, or you can scroll down on the page and click Submit A Request.

Re: Federal refund missing for 3 weeks now

Jaiden04040404 — Mon, 14 Mar 2022 22:27:21 GMT

I have reached out to TPG and still have gotten zero help or answer. It's March 14th SBTPG received my refund February 23rd.