topic My refund is less than A THIRD of the accepted amount and is from "TPG PRODUCTS LLC" in After you file

My refund is less than A THIRD of the accepted amount and is from "TPG PRODUCTS LLC"

tessamariah98 — Mon, 09 Mar 2026 08:23:35 GMT

I filed my 2021 taxes in January 26, 2022. I received a confirmation that my $1,131 refund was accepted by both the state and feds within 2 days of filling. Then 3 weeks go by, then 4, then 5, then almost 6 weeks. I finally get an email from TurboTax stating that my refund will be directly deposited within 24-48 hours. I check my account and see a deposit from "TPG Products" for $178 on March 4th. Not knowing who "TPG Products" is I googled... Come to find out it's a 3rd party company that TurboTax hired to distribute refunds to their customers. I paid Turbo Tax $172 to file my taxes and I barely got that back...... NOT TO MENTION... I am missing $781 from my original APPROVED $1,131 return. I have no offsets and the amount was approved, so what's the explanation?! I emailed and called TPG multiple times to figure out where the rest of my refund is... No response.... Emailed and called TurboTax... No response. Now I see THOUSANDS of people dealing with the same issue. WHAT IS HAPPENING???! I have used TurboTax for years and have never had an issue until this year. I will definitely not be returning next year.

Re: My refund is less than A THIRD of the accepted amount and is from "TPG PRODUCTS LLC"

ee-ea — Fri, 11 Mar 2022 00:23:28 GMT

See this info

Topic No. 203 Reduced Refund | Internal Revenue Service

Why is my direct-deposited refund or check lower than the amount in TurboTax?

Why is My Tax Refund Not What I Expected

The third Economic Impact Payment of $1400 per person was sent out in March of 2021. The IRS may be saying you got it and are asking for it again on you return.

Re: My refund is less than A THIRD of the accepted amount and is from "TPG PRODUCTS LLC"

tessamariah98 — Fri, 11 Mar 2022 00:27:15 GMT

As stated in my post, I do not have an offset. The amount posted on IRS.gov matches the $1,131 as stated. There is no excuse for TurboTax or TPG Products for holding my money. My refund is not "$35 or $40 less than expected. It is $781 less, including the deduction of what I have already received as well as the Turbo Tax fees. Please put me in contact with someone that can deposit actual refund.