topic Federal Tax refund deposited in wrong bank account in After you file

Federal Tax refund deposited in wrong bank account

rickymartin1481 — Mon, 09 Mar 2026 08:50:13 GMT

Hello. My federal tax refund was supposed to be deposited in my Wells Fargo checking account. Instead it was deposited in an unknown account in a bank called UMB of which I have never heard of. My state refund already got deposited correctly and my Turbotax fees were supposed to be deducted from my federal return. Can someone please tell me if this is an error and how to fix it?

Re: Federal Tax refund deposited in wrong bank account

xmasbaby0 — Tue, 08 Mar 2022 01:32:22 GMT

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

Re: Federal Tax refund deposited in wrong bank account

rickymartin1481 — Tue, 08 Mar 2022 01:40:58 GMT

SBTPG has deposited my refund to the wrong account. What is the way out?

Re: Federal Tax refund deposited in wrong bank account

xmasbaby0 — Tue, 08 Mar 2022 01:43:44 GMT

You need to contact SBTPG. The link given above tells you how to contact them.