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    <title>topic Re: Error department in After you file</title>
    <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-error-department/01/2549678#M633446</link>
    <description>&lt;P&gt;Yes&amp;nbsp; I spoke with representative and they told me that it was in the error&amp;nbsp; department and asked did ireceived a letter from them which I have not&amp;nbsp;&lt;/P&gt;&lt;P&gt;They told me to wait on the letter They didn't give me time frame or nothing&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 05 Mar 2022 15:46:13 GMT</pubDate>
    <dc:creator>8200black</dc:creator>
    <dc:date>2022-03-05T15:46:13Z</dc:date>
    <item>
      <title>Error department</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/error-department/01/2549565#M633421</link>
      <description>&lt;P&gt;Contacted IRS representative yesterday was told that my refund is in the error department I filed on February the 3rd I still have a delay longer than the time frame message&lt;/P&gt;&lt;P&gt;&amp;nbsp;I was asked did I receive a letter from the IRS but I have not received a letter I spent over 30 days at this time&lt;/P&gt;</description>
      <pubDate>Mon, 09 Mar 2026 09:03:59 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/error-department/01/2549565#M633421</guid>
      <dc:creator>8200black</dc:creator>
      <dc:date>2026-03-09T09:03:59Z</dc:date>
    </item>
    <item>
      <title>Re: Error department</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-error-department/01/2549595#M633430</link>
      <description>&lt;P&gt;&lt;a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/1856278"&gt;@8200black&lt;/a&gt;&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;Since this is information with the IRS, they would need to be the ones assisting you with this.&amp;nbsp; Once your return has been transmitted, you are then on their timeline.&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;Have you already spoken with an agent directly or did you receive this information via their WMR site, letter, or automated system.&amp;nbsp; An easier way to reach out to a live agent is as follows:&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;&lt;STRONG&gt;IRS:&amp;nbsp;800-829-1040&amp;nbsp;&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt; 
&lt;P&gt;&lt;STRONG&gt;Hours: 7 AM - 7 PM, local time&amp;nbsp;&lt;/STRONG&gt;&lt;/P&gt; 
&lt;P&gt;&lt;STRONG&gt;Monday-Friday&lt;/STRONG&gt;&lt;/P&gt; 
&lt;UL&gt; 
 &lt;LI&gt;Listen to each menu before making the selection.&lt;/LI&gt; 
 &lt;LI&gt;First choose your language. Press 1 for English.&lt;/LI&gt; 
 &lt;LI&gt;Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.&lt;/LI&gt; 
 &lt;LI&gt;Instead, press 2 for "personal income tax".&lt;/LI&gt; 
 &lt;LI&gt;Then press 1 for "form, tax history, or payment".&amp;nbsp;&amp;nbsp;&lt;/LI&gt; 
 &lt;LI&gt;Then press 3 "for all other questions."&lt;/LI&gt; 
 &lt;LI&gt;Then press 2 "for all other questions."&amp;nbsp;&amp;nbsp;It should then transfer you to an agent.&lt;/LI&gt; 
&lt;/UL&gt;</description>
      <pubDate>Sat, 05 Mar 2022 15:18:35 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-error-department/01/2549595#M633430</guid>
      <dc:creator>HeatherPLO</dc:creator>
      <dc:date>2022-03-05T15:18:35Z</dc:date>
    </item>
    <item>
      <title>Re: Error department</title>
      <link>https://ttlc.intuit.com/community/after-you-file/discussion/re-error-department/01/2549678#M633446</link>
      <description>&lt;P&gt;Yes&amp;nbsp; I spoke with representative and they told me that it was in the error&amp;nbsp; department and asked did ireceived a letter from them which I have not&amp;nbsp;&lt;/P&gt;&lt;P&gt;They told me to wait on the letter They didn't give me time frame or nothing&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 05 Mar 2022 15:46:13 GMT</pubDate>
      <guid>https://ttlc.intuit.com/community/after-you-file/discussion/re-error-department/01/2549678#M633446</guid>
      <dc:creator>8200black</dc:creator>
      <dc:date>2022-03-05T15:46:13Z</dc:date>
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