topic Can't believe you have a 3rd party taking my $ and only depositing half of what my refund was. I want an explanation and the remaining due to me. in After you file

Can't believe you have a 3rd party taking my $ and only depositing half of what my refund was. I want an explanation and the remaining due to me.

gloworm99 — Mon, 09 Mar 2026 09:12:55 GMT

Re: Can't believe you have a 3rd party taking my $ and only depositing half of what my refund was...

BrandiLO1 — Fri, 04 Mar 2022 00:44:11 GMT

If you elect to pay your filing fees using your refund, your refund will be processed by Santa Barbara Tax Products Group, where they deduct your filing fees and then deposit the remainder in your bank account. This process is called refund processing. However, if your refund is less than the total with your filing fees removed, please click here to review other reasons your refund may be lower than expected.

Re: Can't believe you have a 3rd party taking my $ and only depositing half of what my refund was...

Pullom21 — Sun, 06 Mar 2022 02:29:38 GMT

The irs told me I was supposed to get a certain amount deposited to my account but I only got 87 dollars and some change

Re: Can't believe you have a 3rd party taking my $ and only depositing half of what my refund was...

HeatherPLO — Sun, 06 Mar 2022 20:08:14 GMT

@Pullom21

When were you told the specific amount? Have you checked the IRS' Where's My Refund website? It may have information about a correction or an offset. For more details on why your refund could be less than expected, please see this Help Article.

If you have verified it is not any of the above scenarios and you utilized the Pay with My Refund method, please reach out to our third-party processor, SBTPG. You can do this at their Help page. You can call using the numbers listed, or you can scroll down on the page and click Submit A Request.