topic I have IRS advocate, who is assisting in my receiving my refund. IRS applied my refund to a past debt, which I should Not owe. Need statement from Turbo. Could I receive? in After you file

I have IRS advocate, who is assisting in my receiving my refund. IRS applied my refund to a past debt, which I should Not owe. Need statement from Turbo. Could I receive?

kteschendorf11 — Mon, 09 Mar 2026 04:41:22 GMT

...statement needs to be clear that I can have my refund directly deposited, into my bank account. Then, I pay Turbo, myself, since I owe Turbo for tax preparation.

Re: I have IRS advocate, who is assisting in my receiving my refund. IRS applied my refund to a past debt, which I should Not owe. Need statement from Turbo. Could I receive?

Mike9241 — Mon, 28 Feb 2022 10:02:14 GMT

Turbotax can do nothing. you have to resolve the issue with IRS. until it is the IRS won't release the refund.

No statement can force the IRS to make a direct deposit into your a/c. if that's what you specified that's likely will happen once the matter is cleared up.

if your refund is not received timely you agreed to let Turbotax take your fees from an alternative source. this is a public forum so we really don't know who you are. you need to contact Turbotax.

Contact Customer Service
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact

800-446-8848

Re: I have IRS advocate, who is assisting in my receiving my refund. IRS applied my refund to a past debt, which I should Not owe. Need statement from Turbo. Could I receive?

kteschendorf11 — Mon, 28 Feb 2022 13:21:55 GMT

The IRS advocate said that because I agreed to allow you to take the funds, from my return, that I will need your permission to receive the funds directly from the IRS, instead of the funds going to you, then, the funds coming to me.