E-file reject

EllisonEsq — Mon, 09 Mar 2026 04:43:52 GMT

Rejection code IND - 031-04 "The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records."

In troubleshooting, the AGI is correct, both from the saved tax return and from the IRS transcript I downloaded. SSN also is correct, and only the original return was e-filed timely (April 2021) last year, with no amendment made.

With incorrect AGI ruled out, I'm focused on the part of the error message that says "Self-select PIN from last year does not match IRS records." I don't have last year's PIN, and TurboTax this year said I could chose any PIN I wanted.

Is the PIN the issue? How to solve?

Thanks.

Re: E-file reject

CarissaM — Sun, 27 Feb 2022 22:40:24 GMT

For more information on the rejection code, please view the FAQ here.

If you are positive the AGI was correct, you can try entering $0 as the AGI to re-file.

topic Re: E-file reject in After you file

E-file reject

Re: E-file reject