topic Help. i need copy of my return for 2021. i get network issue virus scan failed ? what do I do? in After you file

Help. i need copy of my return for 2021. i get network issue virus scan failed ? what do I do?

katbr29 — Mon, 09 Mar 2026 05:42:56 GMT

Im getting .coildnt download. network issue. virus scan failed . how do I fix this ?

Re: Help. i need copy of my return for 2021. i get network issue virus scan failed ? what do I do?

Christopher15Sam — Fri, 18 Feb 2022 18:57:18 GMT

I need to copy my Federal return

Re: Help. i need copy of my return for 2021. i get network issue virus scan failed ? what do I do?

MichelleLO — Sat, 19 Feb 2022 18:58:19 GMT

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser. If you continue to have issues please reach out to a TurboTax representative for assistance.

What is the TurboTax phone number?

@katbr29

Please see the below TurboTax help article for assistance with downloading a copy of your return.

How do I get a copy of a return I filed this year in TurboTax Online?

@Christopher15Sam