topic Where’s my refund in After you file

Where’s my refund

Aweiler81 — Mon, 07 Feb 2022 10:05:39 GMT

I filed my taxes and they were accepted by irs on 1/31/22. On 2/4/22 it showed the status as refund approved and would be sent to my bank by 2/9/2021. But then today all of a sudden today I started getting the alert that I entered info wrong and their is no refund with that information. I don’t understand why it would change?

Re: Where’s my refund

rawblud — Mon, 07 Feb 2022 11:03:19 GMT

My turbotax says User deactivated after the IRS accepted my refund.
It seems turbotax is a wrong place to file

Re: Where’s my refund

HeatherPLO — Mon, 07 Feb 2022 18:22:18 GMT

@Aweiler81

Your information may not have populated yet, or you are not entering your exact refund amount. This will be what was calculated, not after the fact if you paid any fees with your return. For additional details, see this Help Article.

@rawblud

Is this when you login to TurboTax that it is stating "user deactivated"? If this is the case, please reach out to us directly here via the Help Article so we can access your information and further assist you in this matter.