topic Refund advance in After you file

Refund advance

momof3190000 — Mon, 09 Mar 2026 06:24:25 GMT

Why when I call the number for the bank and you push the option for your advance it says that I was approved for a lower amount and then when I speak to somebody they say I was denied? Has anybody else had this problem?

Re: Refund advance

HeatherPLO — Fri, 04 Feb 2022 23:19:50 GMT

There can be a few reasons why the refund advance was less than expected or not approved. Please see the Help Article here for more details.

Re: Refund advance

momof3190000 — Sat, 05 Feb 2022 00:24:54 GMT

I'm getting both answers, either it is a less amount or I was not approved. I just want a clear answer.

Re: Refund advance

HeatherPLO — Sat, 05 Feb 2022 00:49:37 GMT

Since you are getting a different answer on the automated system, you can sign up for updates here at this Help Article in regards to a previous loop with the Refund Advances.