topic Re: Unable to Transmit Return in After you file

Unable to Transmit Return

jburke003 — Mon, 09 Mar 2026 06:24:48 GMT

Filing Federal and Rhode Island state tax.

Error message states "Tax Year 2021 Transmissions are not available - TurboTax is not ready to process

Tax Year 2021 for this return"

So what does that mean?

Re: Unable to Transmit Return

HeatherPLO — Fri, 04 Feb 2022 20:34:18 GMT

Some forms may not be available which can cause this message. Please see the Help Article here for State Form Availability and IRS Form Availability.

Re: Unable to Transmit Return

jburke003 — Fri, 04 Feb 2022 20:46:57 GMT

TurboTax says I'm up to date. Can I count on that being accurate?

Also, if I file my Federal tax separately can I still file Rhode Island online later (without Federal).

I do not want to file Rhode Island via paper.

Thank You

Re: Unable to Transmit Return

SForrestLO — Fri, 04 Feb 2022 21:33:45 GMT

We are aware of the issue and are working on a resolution.

This Turbo Tax FAQ will provide information on filing your state later.

Can I file my federal taxes now and skip my state for later?

old version Unable to Transmit Return

lihsin — Thu, 14 Apr 2022 20:04:37 GMT

I received a warning notice which shows that my version needs to renew as I pushed "Transmit Return Now" bottom in the efile section. After I renew the version and go back to push "Transmit Return Now" botton, it shows I notice says that "The submission is a duplicate of one that was previously received. Please contact customer support." In the "check E-file Status", It shows that "You haven't e-file a tax return yet". What should I do now?

Re: old version Unable to Transmit Return

SForrestLO — Thu, 14 Apr 2022 21:26:40 GMT

You can contact support for assistance.

This FAQ will provide you with the steps to contact an agent.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

How do I check my e-file status?
https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

@lihsin

follow steps but Unable to find customer phone number

lihsin — Fri, 15 Apr 2022 14:00:39 GMT

I follow your step 1" This FAQ will ... (and the website)" steps via my account, I choose my destop version/download software (step 2:Select your product and edition, ask your question, then select Continue)

But the step 3 does not show the information (Enter your contact info, then select Get the phone number). Would you please give me the phone number directly?