topic Paid to transmit State return, won't transmit. in After you file

Paid to transmit State return, won't transmit.

2016edge — Mon, 09 Mar 2026 06:24:55 GMT

I just finished my taxes two days ago, transmitted my free Federal e-file, my State (Rhode Island) wouldn't finish. I was told to wait for e-mail to proceed. I got the e-mail and opened my Windows Turbo Tax and clicked on updates. The State updated and I proceeded to transmit my State return after I paid my $20.00 fee to Intuit. I clicked on transmit and the return won't go. Message states Trouble recognizing the data in the return. Turbo Tax is not ready to process tax year 2021 for this return. What does that even mean and what do I do now ?

Re: Paid to transmit State return, won't transmit.

SteveDavis396 — Fri, 04 Feb 2022 19:40:17 GMT

YES, I am having the same problem. What is the problem TurboTax?

Re: Paid to transmit State return, won't transmit.

ChondelLO — Fri, 04 Feb 2022 20:50:16 GMT

This may be related to Rhode Island State forms. I've included a link to RI State forms availability. If you find that all forms needed for your return are available, please respond to this thread for further assistance.

Re: Paid to transmit State return, won't transmit.

2016edge — Fri, 04 Feb 2022 21:19:47 GMT

Thanks for your reply, I looked at that list you included. The reason I have always used Turbo Tax for the last 20 plus years is that they guide me through the filing process and I just enter all the pertinent information. I rely on Turbo Tax telling me when I'm ready to file, they run a check for errors and when those are fixed They tell me to transmit my returns. My Federal went through just fine, They said my State was ready to transmit, I paid my $20.00 fee clicked on transmit my return and got an error message. Turbo Tax was lax in advising me my return was ready to transmit when it wasn't. I'm not happy with the results at this time.

Re: Paid to transmit State return, won't transmit.

duce1106 — Sat, 05 Feb 2022 19:20:01 GMT

Same problem, what is the issue Turbo Tax?

Re: Paid to transmit State return, won't transmit.

MichelleLO — Sat, 05 Feb 2022 19:41:38 GMT

Please reach out to TurboTax Customer Support so that an agent can take a look and see the reason for the error message you're receiving.

What is the TurboTax phone number?

@2016edge

Have you filed your federal return yet?

@duce1106

Re: Paid to transmit State return, won't transmit.

duce1106 — Sat, 05 Feb 2022 19:50:40 GMT

yes filed the federal and NY state but won't go for RI for the 2 returns I've done so far

Re: Paid to transmit State return, won't transmit.

bsweet1231 — Tue, 08 Feb 2022 17:47:31 GMT

I still can't transmit my Rhode Island State returns. Your site states the forms are available. Please respond or tell me how to get my money back so I can mail my return.

Thank you,

Barbara Sweet

Re: Paid to transmit State return, won't transmit.

bsweet1231 — Tue, 08 Feb 2022 17:51:49 GMT

The Rhode Island forms are available and it still does not transmit.

Re: Paid to transmit State return, won't transmit.

Ashelton01 — Wed, 09 Feb 2022 16:03:49 GMT

i have the same issue! I have yet to see an acknowledgement or response from Turbo Tax

Re: Paid to transmit State return, won't transmit.

Ashelton01 — Wed, 09 Feb 2022 16:11:49 GMT

All the forms are available. Why won't this transmit?

Re: Paid to transmit State return, won't transmit.

kirok63 — Wed, 09 Feb 2022 22:35:15 GMT

Try filing now. I was following a separate post on this same issue (and I'm sure there are at least a few posts) and people have started to report that it is working now. I just completed my own federal and RI e-filings a few minutes ago. There was neither a software update nor a notification from Intuit; maybe they're still working on it.

Re: Paid to transmit State return, won't transmit.

2016edge — Wed, 09 Feb 2022 23:12:58 GMT

You were able to file and transmit your Federal and your Rhode Island Taxes ? Is that correct ?

Re: Paid to transmit State return, won't transmit.

kirok63 — Wed, 09 Feb 2022 23:19:38 GMT

That is correct!

Re: Paid to transmit State return, won't transmit.

2016edge — Wed, 09 Feb 2022 23:20:34 GMT

Thank You, you are correct, I just went to my Turbo Tax CD and My Rhode Island return finally transmitted successfully. Happy days are here again. 🙂

Re: Paid to transmit State return, won't transmit.

2016edge — Thu, 10 Feb 2022 00:49:44 GMT

Wow, one hour after transmitting my RI return I got an email telling me that It's been accepted. 🙂

Re: Paid to transmit State return, won't transmit.

thbchnc55 — Sat, 12 Feb 2022 16:02:03 GMT

I'm having the same problem except with North Carolina. I've paid to file my state return TWICE now. I've repaired, uninstalled, reinstalled, both from the CD and from an online download. When I finished taxes a week ago, I received a message that NC wasn't ready to file yet. A couple days ago I received another message that the problem had been fixed and I could file NC as well as Federal. Well, apparently NOT!!! I tried filing both at the same time but was unable to. I tried filing just Federal a minute ago, and it did work. When is TurboTax going to fix this problem?

Re: Paid to transmit State return, won't transmit.

firthywirthy — Sat, 12 Feb 2022 20:03:26 GMT

Same issue... paid, completed, updated software, won't transmit. Turbotax - you have an issue.

Re: Paid to transmit State return, won't transmit.

russobx — Sun, 13 Feb 2022 13:46:05 GMT

I've been trying for 2 days now. Neither the Federal return nor the NC return. Same nonsensical message. What is the answer?

Re: Paid to transmit State return, won't transmit.

bsweet1231 — Sun, 13 Feb 2022 15:06:15 GMT

I can't really give you an answer. I updated and shut down and it still didn't work. My federal went without a problem and then somebody posted on the 8th that the state was working and I tried and it work.

I also put in a call to Turbo Tax so hopefully they are reviewing the problem.