topic Re: I am getting a rejection code of F8962-006-01 in After you file

I am getting a rejection code of F8962-006-01

hopeicanfixmyproblem — Mon, 09 Mar 2026 04:19:13 GMT

Hello when I filed my taxes I am getting a rejection code of: F8962-006-01

Then when I go into the Turbotax website it says:

If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'.

What needs to be done:

This return cannot be electronically filed at this time due to a processing error that will be corrected on February 3, 2022. On or after February 3, 2022 open the rejected return, review it for errors, and resubmit the return for electronic filing.

Is this a software glitch or am I doing something wrong?

Re: I am getting a rejection code of F8962-006-01

jayhines91 — Fri, 28 Jan 2022 12:18:54 GMT

I'm also getting that same message, which is why i came to this forum. any update? i looked at the form, and it looks like we can't change any of the information there other than what was on form 1095-a and entered. it sounds like an issue with TurboTax but i could be wrong. i plan to call them today when they open.

Re: I am getting a rejection code of F8962-006-01

hopeicanfixmyproblem — Fri, 28 Jan 2022 12:21:59 GMT

I was unemployed and got healthcare from the marketplace, so I think it specifically has to deal with that. Instead of 100% on line 5 on form 8962, it needs to be 133%? There is absolutely no way of editing it from what I can tell, it has to be on Turbotax end of things.

Re: I am getting a rejection code of F8962-006-01

jayhines91 — Fri, 28 Jan 2022 13:12:10 GMT

Same situation as well.

Re: I am getting a rejection code of F8962-006-01

Vanessa A — Fri, 28 Jan 2022 13:41:04 GMT

Before you enter your 1095-A a question appears asking if you received unemployment during 2021. You need to say yes, then your line 5 will show 133%.

Re: I am getting a rejection code of F8962-006-01

jayhines91 — Fri, 28 Jan 2022 13:47:44 GMT

Yes I did that. I was asked if I received unemployment and answered yes. I was told on the main page about a processing error that would be resolved February 3rd. Is that on TurboTax or irs?

Re: I am getting a rejection code of F8962-006-01

hopeicanfixmyproblem — Fri, 28 Jan 2022 14:14:53 GMT

I answered YES to that question two times, federal has been rejected twice. It's got to be Turbotax's fault

Re: I am getting a rejection code of F8962-006-01

TeresaM — Fri, 28 Jan 2022 19:29:16 GMT

Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A.

Our information for this code is "This return cannot be electronically filed at this time due to a processing error that will be corrected on February 3, 2022. On, or after February 3, 2022, open the rejected return, review it for errors, and resubmit the return for electronic filing."

The IRS just began accepting e-filed returns on Jan 24th and this early in the season it is not uncommon for there to be updates. Please review the 1095-A area in your return, after February 3rd, when the updates should be in place. Then, refile and it should be accepted.

Re: I am getting a rejection code of F8962-006-01

TeresaM — Fri, 28 Jan 2022 19:33:00 GMT

Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A.

Re: I am getting a rejection code of F8962-006-01

jayhines91 — Fri, 28 Jan 2022 19:50:05 GMT

What a shame since that’ll delay my refund return. I paid a decent amount from my refund for this product but oh well.

Re: I am getting a rejection code of F8962-006-01

cmerritt — Mon, 31 Jan 2022 13:25:30 GMT

Has anyone got this resolved???? And had their return accepted???

Re: I am getting a rejection code of F8962-006-01

Vanessa A — Mon, 31 Jan 2022 13:35:57 GMT

"Error message F8962-006-01 is a code from the IRS to explain the rejection. It does refer to Form 8962, which reconciles the Advanced Premium Tax Credit from your Form 1095-A.

Re: I am getting a rejection code of F8962-006-01

jayhines91 — Mon, 31 Jan 2022 14:33:47 GMT

All these "Experts" are doing is giving canned responses. They won't even tell us if it's on IRS or TurboTax end. This is why I always use H&R Block. I tried turbo because they advertised the most refund which is true, but it looks like it's at a cost. To answer your question though, no I'm waiting until Friday to refile.

Re: I am getting a rejection code of F8962-006-01

lynncas2022 — Mon, 31 Jan 2022 17:03:11 GMT

Same problem, rejected twice error message the same for both. I checked off the unemployment box but it still does not update on the tax form. Do we have to wait again?

If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'. Reject Code F8962-006-01

Re: I am getting a rejection code of F8962-006-01

Vanessa A — Mon, 31 Jan 2022 17:59:36 GMT

This is an IRS rejection code that is expected to be fixed on February 03, 2022. You can resubmit your return after that day.

Re: I am getting a rejection code of F8962-006-01

ltonya77 — Mon, 31 Jan 2022 19:01:31 GMT

I was told it was nothing we were doing wrong the aystem was not doing something, so issue would be corrected on February 3rd

Re: I am getting a rejection code of F8962-006-01

ltonya77 — Mon, 31 Jan 2022 19:05:35 GMT

So why are all of us getting the message to return and efile ON or after the 3rd? So you saying we dont need to refile till the 4th???

Re: I am getting a rejection code of F8962-006-01

hopeicanfixmyproblem — Mon, 31 Jan 2022 19:18:55 GMT

Sounds like it's their fault (turbotax) and they're making us wait for our money. I paid over $100 for this and they don't even have their software setup correctly lol, other tax preparing websites seem to not be having this problem. What a sham. We deserve a discount for this.

Re: I am getting a rejection code of F8962-006-01

Destiny23 — Mon, 31 Jan 2022 22:20:31 GMT

I’m having this issue as well. It’s absolutely ridiculous. Since it’s “rejected” can’t I file elsewhere since it never went through. I’m sick of seeing the same old computerized responses from “turbo tax experts”. Give us real answers!! People have paid cash for this to be happening and not receiving any helpful information!

Re: I am getting a rejection code of F8962-006-01

thegatos — Fri, 04 Feb 2022 00:21:03 GMT

TurboTax should give us a discount for it ...

Everybody who is doing taxes asap because they need it, should receive a discount

What about a that?