Credit karma

Jennparker1282 — Mon, 09 Mar 2026 04:28:16 GMT

I finished my taxes and I am trying to apply for the advanced refund and it keeps sending me over to creditkarma spend money account and then they tell me they can not give me an account because s e they can't verify my identity. Please help. Why can't I just get a new turbo or use my old turbo tax card?

Re: Credit karma

xmasbaby0 — Fri, 21 Jan 2022 16:12:36 GMT

REFUND ADVANCE LOANS

No-one in the user forum can see your information, so we cannot tell you why you did not qualify for the advance. It might have something to do with the state you live in, or you might have some other disqualifying reason—-we cannot see nor can we exert any control over it.

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

You’re 18 or older
You’re not a resident of North Carolina, Connecticut, or Illinois
You’re e-filing your federal tax return with TurboTax
Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
You aren’t filing on behalf of a deceased taxpayer
You must report income on a Form W-2, 1099-R , Sched C, or Sched CEZ

The refund loan will not be available until later in January when you can e-file your 2021 return. The money for the loan is not given to you until the IRS ACCEPTS your e-file. The IRS will not begin to accept e-files until January 24.

You cannot apply for the refund loan. It has to be offered to you, and you have to agree to the terms—-which have changed since last year——so read some information——and pay attention to the details in the fine print … https://turbotax.intuit.com/refund-advance/

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Credit karma

Re: Credit karma