topic Re: There are a few reasons why your refund amount may differ... in After you file

My refund was the wrong amount

kingsqueen1976 — Fri, 07 Jun 2019 23:24:39 GMT

can i speak to a person

angela51659 — Fri, 07 Jun 2019 23:24:40 GMT

can i speak to a person

My refund is very large.what goin on

cboee — Fri, 07 Jun 2019 23:24:42 GMT

My refund is very large.what goin on

Need to talk to a person

dspunky101 — Fri, 07 Jun 2019 23:24:44 GMT

Need to talk to a person

There are a few reasons why your refund amount may differ...

VictorA — Fri, 07 Jun 2019 23:24:45 GMT

There are a few reasons why your refund amount may differ than what TurboTax calculated, the following FAQ explains these possibilities:

https://ttlc.intuit.com/replies/3288510

need to talk to a live person

elsie-sarabia — Fri, 07 Jun 2019 23:24:46 GMT

need to talk to a live person

I received the wrong amount for my refund

kellertax07 — Fri, 07 Jun 2019 23:24:46 GMT

I received the wrong amount for my refund

Need to talk to someone for help

tornman100 — Fri, 07 Jun 2019 23:24:48 GMT

Need to talk to someone for help

Re: My refund was the wrong amount

piasrotty — Fri, 01 May 2020 14:02:00 GMT

I filed federal return on line. Received $744 less than the "Correct" Turbo Tax Amount. It has been weeks and no letter from I.R.S. Local offices were closed last time I tried to call. Seems to be happening to quite a few Turbo Tax Users.

Re: My refund was the wrong amount

CatinaT1 — Fri, 01 May 2020 14:08:05 GMT

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts. You generally will receive a letter stating what the offset was for.

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets.

Re: My refund was the wrong amount

piasrotty — Fri, 01 May 2020 14:43:39 GMT

I knew there should not have been any offsets, but I did check on that already. No offsets. If there is an error, I have not been able to determine what they think it is.

Re: My refund was the wrong amount

CatinaT1 — Fri, 01 May 2020 14:53:06 GMT

You might just have to wait for a letter from the IRS then. They have just started having some employees return to work.

Re: My refund was the wrong amount

piasrotty — Tue, 30 Jun 2020 15:43:17 GMT

Thanks, but no resolution. I have been jumping through hoops on-line and calling the automated 800#. They can't give information on my return???? It is now June 30th and still no letter or answers. I have reviewed my return over and over and don't know what they think the error is. Can't file a 1040X without more information. I finally sent a letter with my 2nd quarterly estimate asking for information. Nothing yet. All 3 local offices still closed. Are they getting paid?

Re: My refund was the wrong amount

xmasbaby0 — Tue, 30 Jun 2020 15:46:41 GMT

@piasrotty

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

Re: I received the wrong amount for my refund

donaldabker — Fri, 09 Apr 2021 17:02:23 GMT

the irs deposited 31 dollars should be 893 dollars

Re: I received the wrong amount for my refund

JeanneLO — Fri, 09 Apr 2021 17:12:35 GMT

Please see this TurboTax FAQ on why your direct-deposit refund or check may be lower than what you expected: What is a refund offset?

You will receive a letter of explanation when your refund is less than you expected. You can also get this information by looking up your refund at the IRS Where's My Refund page.

@donaldabker

Re: There are a few reasons why your refund amount may differ...

NN11 — Wed, 29 Sep 2021 21:41:09 GMT

Turbo Tax shows refund I get is $7500 while IRS received tax filing that Refund I get is 5500.

I wonder what happened when I filed electronically. Where is the difference of $2000?

Re: There are a few reasons why your refund amount may differ...

xmasbaby0 — Wed, 29 Sep 2021 23:22:38 GMT

@NN11

Did you enter ALL of the stimulus money that you had already received correctly in the recovery rebate credit section when you prepared your 2020 return? The IRS cross checks and if you did not enter all of the money you received, they recalculate your refund.

MY REFUND WAS LESS THAN I EXPECTED

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns. There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return. Federal refund is on line 34 on Form 1040 State tax forms are all different so we cannot tell you what line to look at on your state form. BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due. A lot of confusion would be avoided by doing that.

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.

A possible reason for the reduction could be that the recovery rebate credit was completed incorrectly and you may have entered the amount of stimulus already received wrong, which could have reduced the refund you thought you were seeing.

It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together. Federal and state tax returns are processed by two completely separate entities. There is no rule as to which one will come first,

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

Reduced Refund https://www.irs.gov/taxtopics/tc203

NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc

Re: There are a few reasons why your refund amount may differ...

Deborahjoann91 — Fri, 05 Nov 2021 16:22:34 GMT

How can I talk to a real person to help me refigure my tax return? It is not the correct amount. - [email address removed]

Re: There are a few reasons why your refund amount may differ...

xmasbaby0 — Fri, 05 Nov 2021 16:30:09 GMT

@Deborahjoann91 TurboTax receives no information from the IRS after you file your tax return. No one at TurboTax knows what the IRS changed or why your refund was reduced. Only the IRS can tell you. When the IRS reduces your refund they send you a letter a few weeks later that explains why the refund was changed.