Never received my return

Stpweiland — Mon, 23 Aug 2021 06:42:33 GMT

Why do I get charged for your service if I never received my return

Re: Never received my return

DanPaul02 — Mon, 23 Aug 2021 07:49:12 GMT

You pay for TurboTax to do your return. You pay even if you do not get a refund.

Re: Never received my return

xmasbaby0 — Mon, 23 Aug 2021 13:36:58 GMT

Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

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Never received my return

Re: Never received my return

Re: Never received my return