topic So if there’s a problem and I have to physically mail the... in After you file

I filed RI refund and just checked the status on where’s my refund and it says there’s an issue with the schedule w. What is this?

hmore5290 — Mon, 03 Jun 2019 18:16:49 GMT

RI Schedule W contains the information from the W-2's and...

ChristieB — Mon, 03 Jun 2019 18:16:51 GMT

RI Schedule W contains the information from the W-2's and 1099's that you reported on your tax return.

On page 4 of the link below is a copy of a Schedule W for RI Residents, so you can see what kind of information it contains.

http://www.tax.ri.gov/forms/2018/Income/2018%20RI-1040WE_m.pdf

Does the status indicate they want to a copy of your Schedule W along with copies of your W-2's and 1099's you reported? If so, they may want to verify the information that was reported, and your completed Schedule W should be among the Rhode Island tax return that you submitted with TurboTax.

It didn’t say. It just said there was an issue with the s...

hmore5290 — Mon, 03 Jun 2019 18:16:52 GMT

It didn’t say. It just said there was an issue with the schedule w. It didn’t offer any other explanation or solution. I looked into the schedule W and it seemed it was in regards to estates and trusts which I don’t have and I filed with TurboTax e-file so no forms were required to be submitted. I have not been informed of anything by mail just saw this on the online where’s my refund page for RI state refunds. I have already received my CT refund and my federal is supposed to be deposited this week. All of my refunds show “accepted” through the TurboTax page.

I see, yes if they need something from you in order to co...

ChristieB — Mon, 03 Jun 2019 18:16:53 GMT

I see, yes if they need something from you in order to continue processing your refund, but they weren't specific with their message on the status, then they will mail you a letter detailing everything that they need. It might take a couple of weeks for it to get to you.
Or, if you'd like, you could call the RI Division of Taxation for an update:
<a rel="nofollow" target="_blank" href="http://www.tax.ri.gov/contact/">http://www.tax.ri.gov/contact/</a>

So if there’s a problem and I have to physically mail the...

hmore5290 — Mon, 03 Jun 2019 18:16:54 GMT

So if there’s a problem and I have to physically mail them my return, I paid TurboTax to submit my return so would that be credited back to me? TurboTax claimed my return was all set so if not what’s my options?

The same exact thing happened to me. Not sure why. I'll b...

tiduff — Mon, 03 Jun 2019 18:16:56 GMT

The same exact thing happened to me. Not sure why. I'll be calling RI tomorrow

I spoke to them and it ended up being that they didn’t re...

hmore5290 — Mon, 03 Jun 2019 18:16:57 GMT

I spoke to them and it ended up being that they didn’t receive a copy of my W2s. One of them was from 2017. I just had to email them a photo of my W2 and they took care of it the same day. I called around lunch time and was on hold less than 10 minutes (Incase that helps haha).

Oh, great! Hopefully thats all it is!

tiduff — Mon, 03 Jun 2019 18:16:58 GMT

Oh, great! Hopefully thats all it is!

I'm so glad that you were able to get your issue resolved...

ChristieB — Mon, 03 Jun 2019 18:17:00 GMT

I'm so glad that you were able to get your issue resolved, and being able to resolve it quickly is always a bonus!