E-file rejected

garcia_nena — Fri, 28 May 2021 21:31:38 GMT

I download the turbo tax and filed my taxes. I received an email that it was rejected but when I logged into my turbo tax account. My taxes are not showing up. How can I fix my filing, so it can be sent to the IRS?

Re: E-file rejected

xmasbaby0 — Fri, 28 May 2021 21:58:48 GMT

Are you in the wrong account?

You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

Re: E-file rejected

Critter-3 — Fri, 28 May 2021 23:52:28 GMT

@garcia_nena

If you DOWNLOADED the Basic program why are you looking for your return ONLINE ? Open the program on your computer ... that is the only place it is.

topic E-file rejected in After you file

E-file rejected

Re: E-file rejected

Re: E-file rejected