topic Re: Auto Debit in After you file

Auto Debit

klsamples — Fri, 27 Mar 2020 16:58:22 GMT

Is there any way to have this taken out at a later date? April 17th would be much better for me. My rent comes out of my 4/3 paycheck & I'm on a very tight budget. My husband is disabled so I'm the only one working

Re: Auto Debit

lisathomas73 — Sat, 28 Mar 2020 15:32:18 GMT

Just so your aware, cause I'm pretty upset that this want mentioned in an email I received a week before my auto debit. My auto debit was scheduled for the 27th of March, recieved final reminder on the Monday. In the emails it says you can have your auto debit delayed, so I call them Thurdays, they tell me they can't stop it, I should have called Tuesday. I will never again use TT. Between the claims it's free, which it's not and now this, after 10 years of b.s......goid bye

Re: Auto Debit

JeanneLO — Sat, 28 Mar 2020 17:23:13 GMT

@klsamples

Yes, you will be unable to change your payment date in TurboTax once you filed your return and it has been accepted but you can cancel it and then make other payment arrangements with the IRS.

Federal Tax direct debit payments like tax return payments can be canceled up to 48 hours (midnight, Eastern time) before the date you designated the funds to be debited. To cancel your direct debit transaction, call (888) 353-4537.

Please see this for more information: https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal#errors

Re: Auto Debit

Jtredskin84 — Mon, 30 Mar 2020 23:34:19 GMT

With the corona virus going on is it possible to delay the auto debit payment for the April 3rd due date?

Re: Auto Debit

DaraLO — Mon, 30 Mar 2020 23:46:04 GMT

@Jtredskin84 Yes. You cannot change the direct debit date in TurboTax; however, you can contact the IRS to cancel your direct payment and then pay your taxes at a later time. Refer to the above response from @JeanneLO for additional information.

Re: Auto Debit

avaatarroman08 — Tue, 31 Mar 2020 02:54:54 GMT

He’s not talking about a payment to the IRS... he’s talking about the debit to TurboTax. There should be a plan in place to be able to work with us since a lot of us aren’t working .

Re: Auto Debit

CarissaM — Tue, 31 Mar 2020 02:59:33 GMT

To discuss this further, please contact our customer service agents over the phone by clicking here.

Re: Auto Debit

F4c3m4n75 — Sun, 05 Apr 2020 03:11:31 GMT

As mentioned in a previous post, you'd be wasting your time calling that number to delay the auto debit UNLESS you call 48 hours before the scheduled date of the debit..

Re: Auto Debit

gdolores67 — Tue, 07 Apr 2020 16:55:52 GMT

I haven't received my taxes yet and I'm.not working right now cause of the covid-19. This business I'm working for is closed down due to the corona

Re: Auto Debit

AshleyLO — Tue, 07 Apr 2020 17:06:20 GMT

@gdolores67 The IRS is working diligently to get the stimulus payments together and once they have, they will continue processing and issuing refunds. Rest assured, if you're owed a refund, it is coming soon.

Re: Auto Debit

Tash23 — Wed, 08 Apr 2020 18:46:15 GMT

The Turbo Tax professionals are not answering the question correctly and are frankly unhelpful. I suggest any users viewing this post to address this in the feedback. This is an incredibly important question that should have a straightforward answer, even if it is just a plain No. I would very much like a response I can use, and I know that several people are relying on accurate and useful information in these times.

Re: Auto Debit

DoninGA — Wed, 08 Apr 2020 18:51:18 GMT

@Tash23 wrote:

The Turbo Tax professionals are not answering the question correctly and are frankly unhelpful. I suggest any users viewing this post to address this in the feedback. This is an incredibly important question that should have a straightforward answer, even if it is just a plain No. I would very much like a response I can use, and I know that several people are relying on accurate and useful information in these times.

This is a mashed up thread. Do you have a specific issue that needs to be addressed?

Re: Auto Debit

crlmedina05 — Fri, 10 Apr 2020 13:23:43 GMT

You are so right they wanna take money especially now during a pandemic when most of us have no money and not to mention I only used TT because it was supposed to be FREE FREE FREE. a bunch of BS

Re: Auto Debit

normajeanpye — Mon, 27 Apr 2020 14:31:03 GMT

Since Turbo Tax filed my taxes and I agreed to pay them $280 for doing so and they told me I would have a CPA on standby at all time, because I paid the $280, shouldn't they investigate WHY I have not received my refund. I thought that was why I paid the $280 so they would help me through all of this. Turbo Tax should have to wait for their fee just like I have to wait for my refund.

Re: Auto Debit

Roselzz55 — Mon, 19 Apr 2021 02:37:18 GMT

Before I get my check can u take out the money that I owe turbo pls

Re: Auto Debit

Aubs30 — Wed, 19 May 2021 01:32:22 GMT

I don’t want my bank account being debited 120.00. I elected for the fees to be taken out of my federal return and they haven’t came yet …could you please not debit my bank account

Re: Auto Debit

VolvoGirl — Wed, 19 May 2021 01:33:23 GMT

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.

Re: Auto Debit

Anonymous — Wed, 19 May 2021 13:44:27 GMT

I am also STILL waiting on my refund.

I got a notice in TT-SelfEmployed software locking me out of the invoicing program until I pay full price for the program. I had to start a monthly auto-bill or not work.

The cost of the TT-SelfEmployed for a full year is included in the fees that will come out of my refund.

Now I am getting billed TWICE. Once for TT-SelfEmployed monthly, and AGAIN for the same thing out of my return when it arrives.

I think the answer was clearly stated. If we have to wait, TT has to wait.

I have a business to run as well and TT locked me out of it until I paid for something I have already paid for. Now they want me to pay early because it is inconvenient for them.

Many of us are still paying off things like funeral expenses, total loss of income and unemployment, and it is considerably "inconvenient" for us.

This is when business needs to stop and reflect reality, not profiteer from it.

Re: Auto Debit

Roselzz55 — Wed, 19 May 2021 20:51:04 GMT

why is taking this long for my refund and also auto pay to take out what i owe tubor tax i already spoke to few people from turbo tax auto pay to take out what i owe

Re: Auto Debit

Donna108 — Tue, 25 May 2021 16:32:46 GMT

Clicking "here" did absolutely no good!!