fed and st return rejected

caseycase123 — Sun, 21 Jun 2020 19:55:41 GMT

HELP

Re: fed and st return rejected

VolvoGirl — Sun, 21 Jun 2020 20:03:45 GMT

Why did it reject? The email should say why or give a reject code. A common reason is for the wrong AGI.

When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

Jday7654 — Tue, 13 Apr 2021 16:54:56 GMT

Thanks I will try that

Jday7654 — Tue, 13 Apr 2021 17:36:45 GMT

Using zero in the AGI allowed the return to be accepted. Thank you