topic Why did my taxes disappear? How do i find them? in After you file

Why did my taxes disappear? How do i find them?

shelleyjameshead — Thu, 01 Apr 2021 17:47:13 GMT

I have been waiting since fed 23 when I was accepted. now the information is wrong. where do i find the right information?

Re: Why did my taxes disappear? How do i find them?

EbonyA — Thu, 01 Apr 2021 20:25:30 GMT

Where are you seeing information that you are referring to as being incorrect - in Turbo Tax or on IRS WMR? Please provide more details so that we may better assist.

Re: Why did my taxes disappear? How do i find them?

shelleyjameshead — Thu, 01 Apr 2021 20:45:33 GMT

the irs.

Re: Why did my taxes disappear? How do i find them?

HeatherPLO — Thu, 01 Apr 2021 20:54:06 GMT

@shelleyjameshead: Is the WMR stating it has no record of your return? Please see the Help Article here that goes into further detail concerning the IRS having no record of your return.

Re: Why did my taxes disappear? How do i find them?

shelleyjameshead — Thu, 01 Apr 2021 21:12:25 GMT

both the app and the internet says it. wmr.

Re: Why did my taxes disappear? How do i find them?

HeatherPLO — Thu, 01 Apr 2021 21:19:16 GMT

To double-check your e-filing status, please go to the site here.

Are you entering your information with the total refund (not reducing by any fees paid)? Please see the Help Article here that goes into further detail concerning the IRS having no record of your return.

The IRS is also operating at mission-critical functions due to the COVID-19 pandemic, which means there will be service delays with the following:

Live phone support
Processing tax returns filed on paper
Answering mail from taxpayers
Reviewing tax returns, even for returns filed electronically

For more information, please see this article issued by the IRS.

Re: Why did my taxes disappear? How do i find them?

shelleyjameshead — Thu, 01 Apr 2021 21:25:20 GMT

I am entering the the right amount that I have. and it still says I have the wrong information.

Re: Why did my taxes disappear? How do i find them?

Cass0317 — Fri, 02 Apr 2021 18:32:19 GMT

If you are entering your Federal amount only prior to any fees deducted if applicable and still no information is populating on the IRS Where’s My Refund? site or app, it may be due to an overload of traffic on the IRS site, site issues or possible updates. I would suggest continuing to check back on the IRS Where’s My Refund? tool. Updates are made daily, usually overnight