topic Re: TurboTax hardware mess up in After you file

TurboTax hardware mess up

Big muddy — Fri, 26 Mar 2021 16:17:00 GMT

We filed with TurboTax as we did last year we didn’t double check like we normally do your hardware did not give us earned income credit for the kids ,we used to look back .but it gave us credit for stimulus checks that we already received , each time I used your hardware it would give me the Stimulus credit , so I would edit it,the last time I did it I thought I had it right but I didn’t double check it ,what the hell am I supposed to do now,

Re: TurboTax hardware mess up

ThomasM125 — Fri, 26 Mar 2021 19:20:45 GMT

You need to amend your tax return in TurboTax to make corrections if you didn't receive all of the credits you were entitled to. You will see an option for this on your home page when you log into your program.

You need to wait until you receive your refund before you do this however.

Re: TurboTax hardware mess up

Big muddy — Fri, 26 Mar 2021 20:35:14 GMT

Thanks that’s what I figured,,,Well I have read online that a lot of people have same issues only on turbo tax, it’s a hardware issue, , now everyone has to wait on IRS , that’s weeks or months!

Re: TurboTax hardware mess up

ReneeM7122 — Fri, 26 Mar 2021 20:47:44 GMT

TurboTax is currently working with the IRS with ways to update our software to help customers update information that is impacted by the American Rescue Plan. Please review the new FAQs in the article, How will the third stimulus impact me?

You can use the free TurboTax Stimulus Registration product to easily provide the IRS with the information they need to calculate and send your stimulus payment.

In January 2020, during the distribution of the second round of stimulus payments, an IRS error caused delays in the distribution of some stimulus payments. In an effort to do all that we could to help these customers get the funds they deserved as quickly as possible, we were able to create a secure portal used to update banking information.

Here is what you should expect when you provide information in the secure portal:

If you filed your 2020 tax return and it has been processed by the IRS, your stimulus will be sent to the account you provided in that return.
If you provided updated banking information via the TurboTax Stimulus Portal for the second stimulus, that information was given to the IRS so they could deposit a third stimulus payment in that account.
If a bank account the IRS has on file is closed and your bank rejects the payment, the IRS will either:
Deposit your stimulus check into the bank account you entered into the TurboTax portal, or
Send your stimulus by check to the address they have on file for you within 14 days.

If this applies to you, you can get updated information on how you can expect to receive your stimulus payment. If the IRS reissues a payment, they will update the status no more than once a day at: IRS Get My Payment

@Big muddy

Re: TurboTax hardware mess up

Big muddy — Sun, 04 Apr 2021 03:41:46 GMT

I read others had same issue , so turbo tax give everyone there money back your fault