topic Re: Contact in After you file

Contact

letterroman — Sat, 29 Feb 2020 18:10:17 GMT

What is your phone number? I need to talk to a rep.

Re: Contact

Anonymous_ — Sat, 29 Feb 2020 18:18:14 GMT

Use the link below to contact Support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Contact

calgrw — Fri, 06 Mar 2020 20:35:02 GMT

need to add car for mileage expense. TT gives me no way to do this. What is phone number for TT rep?

Re: Contact

KatrinaLO — Fri, 06 Mar 2020 20:59:49 GMT

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Re: Contact

Blueground201 — Sat, 21 Mar 2020 18:31:30 GMT

How do I go back to beginning of turbotax return I need to make corrections

Re: Contact

CassLO — Sat, 21 Mar 2020 19:34:01 GMT

@Blueground201 If you did not e-file and did not mail out your tax returns yet, you can go back in to make changes to your return. Please see the instructions below:

Make changes before filing:

Open your return in TurboTax.
Go to the File section in the left menu.
Add a State (this just gets you back in)
You may now make the corrections to your tax return.

If the return was already filed, you will need to wait until it has been processed and you have received your refund or confirmation that any tax due was paid. (If you file an amended return while your first return is being processed, it can cause extended delays for both returns)

If the IRS would reject your return for any reason, then you would be able to go in and make any necessary changes to your tax return and resubmit.

How do I fix a rejected return?

How do I amend my 2019 TurboTax Online return?

Re: Contact

Rocketman09 — Wed, 25 Mar 2020 14:59:05 GMT

Trying to use Help Forum. Registered and Logged-In, and got Unexplained System Error, Code 0017-9625, with instructions to contact the System Administrator. I have one simple question.

Re: Contact

DoninGA — Wed, 25 Mar 2020 15:02:16 GMT

@Rocketman09 wrote:

Trying to use Help Forum. Registered and Logged-In, and got Unexplained System Error, Code 0017-9625, with instructions to contact the System Administrator. I have one simple question.

Well, you are here on the TurboTax user community forum. What is your question?

Re: Contact

elijahbuddy — Wed, 25 Mar 2020 21:53:31 GMT

I am doing 2018 taxes on a downloaded version. I have done my past taxes with turbo tax and want to transfer all my info. How do I do this?

Re: Contact

elijahbuddy — Wed, 25 Mar 2020 21:54:02 GMT

[phone number removed]

Re: Contact

All2 — Fri, 27 Mar 2020 18:45:29 GMT

On 3-25 we completed filing. I asked that our refund be sent directly to our Bank Account ([social security number removed] and [phone number removed]). I received directions to enter the eight digit code that was sent to my cell phone. I waited for almost two hours and had received no such code. I had to leave my computer. When I returned several hours I had received a code (Removed]. By that time my login had been cancelled. When I attempted to log back in I was instructed to enter a six digit code, but I had either lost or forgot or never received such a code. What do I do to get my refund sent to my bank?

Re: Contact

jungoon2020 — Sat, 04 Apr 2020 15:41:00 GMT

The TurboTax system will not send an email with the email verification code to the email address used in registration. While TurboTax states that the return is ready to file, it has been impossible to obtain the verification code.

I am at a total loss.

Re: Contact

KatrinaLO — Sat, 04 Apr 2020 16:08:28 GMT

Two-step verification is when a user is required to provide additional verification after signing in. Often a verification code is provided to the user via text message or automated phone call.

Any time you sign in to an existing TurboTax account on an unrecognized computer or device, we'll ask you to verify your identity first.

You can disable that verification if you like, but its a security feature for your account. Please see the information below for assistance if you wish to disable it moving forward:

https://ttlc.intuit.com/community/security/help/how-do-i-enable-or-disable-the-two-step-verification-feature-in-turbotax/00/26661

Please see the information below for assistance:

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

Re: Contact

suzyqgail76 — Thu, 09 Apr 2020 17:39:45 GMT

what is your phone number!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: Contact

SForrestLO — Thu, 09 Apr 2020 17:45:18 GMT

This FAQ will provide you the steps to contact an agent.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Contact

Jody13 — Sat, 18 Apr 2020 20:18:20 GMT

I need to speak with customer service

Re: Contact

georgecanberg — Mon, 06 Jul 2020 23:22:02 GMT

turbo tax will not let us change our email.

We finally fixed our old email password and 4 codes sent to us were incorrect.

So we can't file. And we already paid with a credit card. This is so frustrating.

Also we were not able to fill in the blank that asked for an annuity start date. I want to speak to a person on the phone.

Re: Contact

JotikaT2 — Thu, 09 Jul 2020 15:29:57 GMT

I apologize for your frustration.

You can contact us for assistance using the link below.

How do I contact TurboTax for help

Re: Contact

Trish41 — Fri, 10 Jul 2020 22:30:56 GMT

I filed my taxes and sent you the paperwork in may so I would like to know where my return is or what other paperwork work needs to be done

Re: Contact

Trish41 — Fri, 10 Jul 2020 22:31:49 GMT

Please call me [phone number removed]