topic I got an email that says to look at my messages, but I don't see them anywhere in After you file

I got an email that says to look at my messages, but I don't see them anywhere

dmead28 — Wed, 17 Mar 2021 22:17:47 GMT

I got an email that says to look at my messages, but I don't see them anywhere

Re: I got an email that says to look at my messages, but I don't see them anywhere

MichelleLO — Fri, 19 Mar 2021 17:58:43 GMT

Please follow the steps in the below help article to view messages from your tax expert:

How do I see notifications from my tax expert?

Re: I got an email that says to look at my messages, but I don't see them anywhere

dmead28 — Fri, 19 Mar 2021 18:11:08 GMT

I've tapped the bell icon, but I do not see anything that says History or ToDo

Re: I got an email that says to look at my messages, but I don't see them anywhere

MichelleLO — Fri, 19 Mar 2021 18:19:10 GMT

See if this works for you:

The tax expert's message can be accessed anytime via the floating Live help button in the bottom right corner of any TurboTax Live screen. Select See my Contact History to find your written response.

For more information: What is a tax expert written response and how do I get one?

Re: I got an email that says to look at my messages, but I don't see them anywhere

Kathalinamejia — Fri, 02 Apr 2021 04:44:39 GMT

I do not see messages sent to me

Re: I got an email that says to look at my messages, but I don't see them anywhere

JeanneLO — Fri, 02 Apr 2021 17:43:37 GMT

Please follow the instructions in the TurboTax FAQ below to contact customer support for assistance if you followed the steps by @MichelleLO and could not find any messages.

What is the TurboTax phone number?

@Kathalinamejia