topic I worked up a tax return via turbotax on-line but after I paid the filing fees of $184 I decided not to file with turbotax anyway. I want my money back. How? in After you file

I worked up a tax return via turbotax on-line but after I paid the filing fees of $184 I decided not to file with turbotax anyway. I want my money back. How?

louisefischer — Wed, 17 Mar 2021 18:04:55 GMT

I decided to use our accountant - was trying to avoid to save money but there were some things he has to help me with instead of using turbotax. I can't get a live person to speak with at turbotax to resolve this.

Re: I worked up a tax return via turbotax on-line but after I paid the filing fees of $184 I deci...

PaulaM — Fri, 19 Mar 2021 00:00:36 GMT

If you have not yet filed your return you can cancel your order. Please follow the steps listed in What is the TurboTax phone number?

Re: I worked up a tax return via turbotax on-line but after I paid the filing fees of $184 I deci...

louisefischer — Sat, 20 Mar 2021 17:08:37 GMT

this is a joke. You then have to upgrade/pay to get a refund on the fees. And when you call the phone number you simply get the same link. I have asked my bank to reverse the charge on my card. I did not file with turbotax hence I should not pay the fees. I will fight this mostly out of principle as this is frankly, fraud.

Re: I worked up a tax return via turbotax on-line but after I paid the filing fees of $184 I deci...

MichelleLO — Sat, 20 Mar 2021 18:55:05 GMT

When you call the TurboTax number don't use the keyword refund, use the keywords billing issues so you get the right person who can assist you with fees.