topic I submitted my taxes and they got approved on Feb 14th but I have not seen my return yet. I used the tools to look it up but they were not able to help me. Any help? in After you file

I submitted my taxes and they got approved on Feb 14th but I have not seen my return yet. I used the tools to look it up but they were not able to help me. Any help?

lager004 — Sun, 14 Mar 2021 12:22:12 GMT

Re: I submitted my taxes and they got approved on Feb 14th but I have not seen my return yet. I used the tools to look it up but they were not able to help me. Any help?

Wowno — Sun, 14 Mar 2021 12:44:32 GMT

IRS says it is a software issue with TT or IRS. We are all screwed. Used TT, electronically file, DD. I received stimulus 1 and 2 right away last time, this time NOTHING. No stimulus and no refund. Mine was accepted 2/13/2021. I have filed this same way for YEARS and nothing like this has ever happened. The IRS official I talked to said it looks like a Child Tax Credit software issue. Someone didn't do their due diligence with the software...

Re: I submitted my taxes and they got approved on Feb 14th but I have not seen my return yet. I u...

MaryK4 — Mon, 15 Mar 2021 13:00:08 GMT

If you tried the online Where's my Refund? tools, you can call the IRS at 800-829-1954 to obtain the status of your refund. You will need the same three pieces of information as those who use the online tool, so be sure you have a copy of your tax return available.