topic IL state efile $25.00 refund D in After you file

IL state efile $25.00 refund D

ndinello1 — Fri, 12 Mar 2021 01:25:35 GMT

I paid for IL state efile and it got rejected 3 time. I was told to mail the IL state forms. I would like a $25.00 refund because i did not efile My order number TTDCRTA145996078. PLEASE REFUND MY DISCOVER CARD

Re: IL state efile $25.00 refund D

VolvoGirl — Fri, 12 Mar 2021 01:28:46 GMT

This is just the public user forum and we can't help you with refunds. Call in for a refund. When you fill out the from use the word BILLING ISSUES instead of the word “refund.”

Contact Customer Service 5am-5pm Pacific M-F.

https://support.turbotax.intuit.com/contact/

Re: IL state efile $25.00 refund D

1sweetria — Sat, 20 Mar 2021 04:14:48 GMT

I'm confused you said fill out the form however link takes me right back to support FAQ questions not a form

Re: IL state efile $25.00 refund D

VolvoGirl — Sat, 20 Mar 2021 15:46:19 GMT

You should get a Contact Us form. Did you try during 5am-9pm Pacific time? The link should give you this screen.