topic Re: Cancel in After you file

Cancel

vanessahhgomez12 — Fri, 19 Feb 2021 13:50:31 GMT

Hello,

I need assistance with my account. I didn’t mean to continue to file and do pay. It toke my pay. I believe the file is incomplete.

How can you assist to cancel the file and refund the payment?

Re: Cancel

MichelleLO — Wed, 24 Feb 2021 18:37:46 GMT

To make corrections or changes to your return, you will need to wait until your return has either been accepted or rejected by the IRS. If rejected, you can make your changes or add information to your return then resubmit it.  Once it's accepted, you can amend your return to correct or add the information necessary.  Please see the below TurboTax FAQs for more information:
   • Do I need to amend?
   • How to amend (change or correct) a return you already filed

Re: Cancel

francesten1010 — Mon, 08 Mar 2021 20:36:56 GMT

I did not approved the charges in my cc and still got charge to file. I decided go different route so I am requesting a refund of $63.08

Thank you,

Alfonso and Frances Tenorio

Re: Cancel

NashayLO — Mon, 08 Mar 2021 20:47:19 GMT

To submit a refund request online, simply fill out our TurboTax Refund Request Form. If you purchased a CD, make sure you send all the packaging that came with your CD.