topic IRS phone number in After you file

IRS phone number

Ash_Lee — Mon, 08 Mar 2021 19:28:55 GMT

What’s the direct number to the IRS where I can get a live person and not a recording for individual filers?

Re: IRS phone number

DoninGA — Mon, 08 Mar 2021 19:31:04 GMT

There is only one main IRS phone number for federal tax return inquires.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Re: IRS phone number

frericks4 — Mon, 12 Apr 2021 17:24:11 GMT

I followed the steps indicated. At the point where it is stated to not enter my ssni it does not give me another menu. It goes straight to voice telling me to call back when I have the necessary information and CLICK goodbye. I am now on hold for 20 min trying to see if I can make an appointment at a local office. This probably won't work either. My taxes were submitted Feb 12. It has now been 2 months and I can not speak with anyone.

Re: IRS phone number

TiffanyL — Mon, 12 Apr 2021 17:45:07 GMT

@frericks4, DoninGA did give the correct information. The IRS is very busy this time of year and it may be best to call first thing in the morning.