https://ttlc.intuit.com/community/after-you-file/discussion/it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the-irs/01/2031050#M516540 Fri, 05 Mar 2021 12:51:35 GMT kimsimmons2020 2021-03-05T12:51:35Z https://ttlc.intuit.com/community/after-you-file/discussion/it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the-irs/01/2031050#M516540 Fri, 05 Mar 2021 12:51:35 GMT https://ttlc.intuit.com/community/after-you-file/discussion/it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the-irs/01/2031050#M516540 kimsimmons2020 2021-03-05T12:51:35Z https://ttlc.intuit.com/community/after-you-file/discussion/re-it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the-irs/01/2031065#M516551 <P class="sc-77igqf-0 bOfvBY">This is what i have been doing and it worked!</P><P class="sc-77igqf-0 bOfvBY">&nbsp;</P><P class="sc-77igqf-0 bOfvBY">Once you’ve set your language,<SPAN>&nbsp;</SPAN><EM>don’t</EM><SPAN>&nbsp;</SPAN>choose Option 1 (regarding refund info).</P><P class="sc-77igqf-0 bOfvBY"><STRONG>Press 2</STRONG><SPAN>&nbsp;</SPAN>for “For answers about you personal income taxes...” instead.</P><P class="sc-77igqf-0 bOfvBY">Next,<SPAN>&nbsp;</SPAN><STRONG>press 1</STRONG><SPAN>&nbsp;</SPAN>for “For questions about form you have already submitted...”</P><P class="sc-77igqf-0 bOfvBY">Next,<SPAN>&nbsp;</SPAN><STRONG>press 3</STRONG><SPAN>&nbsp;</SPAN>“for all other questions.”</P><P class="sc-77igqf-0 bOfvBY">Next,<SPAN>&nbsp;</SPAN><STRONG>press 2</STRONG><SPAN>&nbsp;</SPAN>“for all other questions.”</P><P class="sc-77igqf-0 bOfvBY">When the system asks you to enter your SSN or EIN to access your account information,<SPAN>&nbsp;</SPAN><EM>don’t</EM><SPAN>&nbsp;</SPAN>enter anything.</P><P class="sc-77igqf-0 bOfvBY">After it asks twice, you will be prompted with another menu.</P><P class="sc-77igqf-0 bOfvBY">Next,<SPAN>&nbsp;</SPAN><STRONG>press 2</STRONG><SPAN>&nbsp;</SPAN>for “personal or individual tax related questions”</P><P class="sc-77igqf-0 bOfvBY">Finally,<SPAN>&nbsp;</SPAN><STRONG>press 4</STRONG><SPAN>&nbsp;</SPAN>for all other inquiries. The system should then transfer you to an agent.</P> Fri, 05 Mar 2021 12:55:06 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the-irs/01/2031065#M516551 Jizzilou 2021-03-05T12:55:06Z https://ttlc.intuit.com/community/after-you-file/discussion/re-it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the/01/2054677#M522764 <P><a href="https://ttlc.intuit.com/community/user/viewprofilepage/user-id/3649334">@kimsimmons2020</a></P> <P>&nbsp;</P> <P>If the IRS website says processing, this means they are working on it.</P> <P><A href="https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool" target="_blank">Please use this link to track your refund from the IRS </A></P> <P>&nbsp;</P> <P><A href="https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions" target="_blank">Tax Season Refund Frequently Asked Questions </A></P> <P>&nbsp;</P> <P><A href=" https://ttlc.intuit.com/replies/3301592" target="_blank">How do I contact the Internal Revenue Service (IRS)? </A></P> Tue, 09 Mar 2021 23:34:51 GMT https://ttlc.intuit.com/community/after-you-file/discussion/re-it-s-been-21-days-since-my-refund-was-accepted-and-i-can-t-get-anyone-on-the-the-phone-at-the/01/2054677#M522764 SForrestLO 2021-03-09T23:34:51Z