topic Re: Refund advance I applied in After you file

Refund advance I applied

brie8783 — Thu, 18 Feb 2021 18:44:02 GMT

Need help

Re: Refund advance I applied

SForrestLO — Tue, 23 Feb 2021 18:50:33 GMT

How can we help you?

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 00:44:53 GMT

Didn’t get my refund advance I applied

Re: Refund advance I applied

TerukoL — Tue, 02 Mar 2021 00:57:26 GMT

Did you receive an email letting you know if you were approved for the refund advance?

If you qualify for Refund Advance and are approved for the Turbo Visa Debit Card1, you’ll be notified by email of the approved amount and you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

If you weren’t approved, you will receive an email from First Century Bank, N.A. with the reason for denial and contact information if you have additional questions about the decision.

Please click About Refund Advance to learn more.

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 11:49:41 GMT

I didn’t receive nothing no notice

Re: Refund advance I applied

EbonyA — Tue, 02 Mar 2021 18:43:24 GMT

Please double check your junk and spam folders in the event that any correspondence gets filtered out.

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 20:29:44 GMT

I did but thanks for no help

Re: Refund advance I applied

BrandiLO — Tue, 02 Mar 2021 20:39:06 GMT

When was your return accepted? Have you received the Turbo prepaid debit card in the mail?

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 21:05:00 GMT

No I didn’t and it was accepted in the 11th

Re: Refund advance I applied

AkinaLO — Tue, 02 Mar 2021 21:14:28 GMT

If your card has been lost or stolen you can click here to report it lost/stolen. They will cancel your current card, transfer the remaining balance to a new card, and then mail it out to you at the address on file.

You can find this on their website https://www.turboprepaidcard.com/help-faq-s#howtoreportlost.

The number to Customer Care is (888) 285-4169.

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 21:27:33 GMT

They don’t have one for me and I have my bank information

Re: Refund advance I applied

MichelleLO — Tue, 02 Mar 2021 21:33:43 GMT

@brie8783 Can you please clarify what you need assistance with?

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 21:35:28 GMT

Refund advance does it show if I got approved are not cuz I always do so seeing what’s up gave all my bank info so won’t get a card and looked through all my mail junk and all never heard a yes are no

Re: Refund advance I applied

brie8783 — Tue, 02 Mar 2021 21:38:39 GMT

11th

Re: Refund advance I applied

ChondelLO — Tue, 02 Mar 2021 22:53:57 GMT

If you qualify, you will be notified by email of your approved amount. Also, a physical Turbo Visa Debit Card will be mailed to you within 5 to 10 business days. If you have not received a card nor an email please visit the link below for assistance.

https://turbodebitcard.intuit.com/